Testimonials

Thank you once again for the time, effort and dedication you show in ensuring my property is managed superbly, it gives me the reassurance and comfort that Applegate Properties will always look after my 'home'.

"Communication levels are high. At all times i felt completely up to date on what was happening both with existing tenants leaving and the process of securing new tenants. Despite the different time zones we are in, the communication was never compromised. My only slight challenge to this was on the actual rent to be charged to the new tenant. I had to ask about whether a review had taken place on market rents as I assumed the same rent had just been rolled over. However, when I did ask i was reassured that a review had taken place but had still come out with the same answer. I would just ensure that the work you have done you communicate.

Customer service is very strong. Everyone I have spoken to has been responsive, action focused and knowledgeable. There has always been a can do attitude and it shows in everything you do.

Financials are always clear, well laid out and timely. I haven't had any issues on this front.

Overall I feel very confident with the Applegate Properties way of working and results and I would (and already have) recommended you to others in a similar position. 

Thanks for your ongoing support and service."

I thought all of the staff in the office were fantastic and helped me through a difficult time. Thank you very much!

The service I received from Applegate Properties has been perfect! I would recommend them without hesitation as they have made the whole process easy.

Everything was great whilst using Applegate Properties - we would recommend you to a friend. Very professional, friendly, nothing was a problem and great communication.

Very efficient and pro-active. Great communication throughout. Couldn't fault the service provided from start to finish. 

I think you are all amazing. I always recommend you all. Fantastic service and fantastic staff!

Thank you for all your help Chloe and please pass on my thanks to Lisa for everything you have done over the last few months with the sale of the house. 

"We found Applegate Properties to be professional, friendly and responsive – always calling back when promised. 

Chloe was particularly helpful.

I would be very happy to recommend you."

'Overall we have been very impressed with the service. I have been recommending you to others.

I think that as a team you are very approachable and take the time to listen to your clients particularly at the outset. Amy listened to my thoughts around an appropriate asking price. I also like the fact that appointments are confirmed via text and that you as an agent chase feedback from viewers.

Thank you, Applegate Properties is the agent of choice and would be for future sales and lettings.'

Thank you for your help with our house move, it was great to get the keys and move in today. We're really happy.

Great service, thank you. We are in a lovely house thanks to you. Good communication, which is the key. Cheers and happy 2017.


 

It’s been an absolute pleasure to have you look after the let of our home, many thanks for all your hard work.

A very positive experience. I was given updates and feedback at each stage in a professional and friendly way along with good, sound advice and guidance.  I would most definitely recommend to a friend.

My experience with Applegate Properties has been positive and professional, I would reccomend Applegate to a friend.

Just a note to say thank you Laura for performing really well by managing to get someone to look at the cooker at such short notice

I’m highly delighted with your firm with the sale of my house

I've been very happy using applegates and will recommend you.

• Being kept up to date
• Really helpful staff
• Very personal service
• Get things done.. Really important when busy with work etc

Hope this continues now it's rented.

I would summarise my experience with Applegate Properties as professional and would recommend them to a friend! 

I would like to take this opportunity to say a big thank you to everyone at Applegate for their efforts over the past year and wish you all a very Merry Christmas.

Excellent service, very supportive and communicative whilst fighting our corner.

very good on the phone, got all the info etc, very polite and speedy.

I was impressed by the time and care that Lisa gave us and by her knowledge and professional approach. I felt she was being totally honest.
I was going to get a second opinion, but I don’t think I am going to bother now as you tick all the boxes, as they say

Everything had been great [whilst using Applegate Properties]- very simple and hassle free to deal with. Quick, efficient and friendly.  Very helpful and gave us good quality advice when needed.

I would definitely [reccomend Applegate Properties to a friend] and we would use Applegate Properties for our house sale in the future.

A pleasure to deal with, efficient, friendly and a quality service.  

We would like to say a big thanks to your whole team, especially Chloe who has been wonderful throughout our buying process.

I would just like to give a big thank you for all the hard work you have done on both [of my properties]. I would be grateful if you would pass on the thanks to the rest of your team as I know a lot of them have been involved.

Thank you to yourself and the team for your very quick and efficient service on our behalf.

"I would definitely recommend Applegate Properties to friends and family if they needed the services of an estate agent. Thanks again!"

“Thank you for all your help with this. Applegate Properties have been amazing and approachable through out all of this.”
 

“Thanks for everything, you guys have been ace!”

"I have been very satisfied with the service from Applegate Properties. I would and have already recomended you!"

Our experience of using Applegate Properties has been excellent. They made our house purchase easy for us. Chloe was our main contact and we found her to be informative and very approachable. We were confident that our purchase was in "safe hands" which means a lot when buying a house.

We were kept informed at all stages of the process. Also, we felt that we had made a good choice and there was no pressure at all during the offer stage. We knew exactly what the situation was. Many thanks to Chloe and all at Applegate Properties. A great experience, thank you."

"You ask me has everything been ok whilst using Applegate Properties and if I would recommend you to a friend.  I think you all know that everything was absolutely fine during the house sale period and I would definitely recommend you to a friend.

I would like to summarize my experience with Applegate Properties as straightforward and clear. But with friendly, efficient communication and advise (thanks Lisa!)  In particular Chloe was brilliant and spoke to me every time she said she would and kept the whole thing up to date.  My thanks go to you all, because whenever I needed to speak it didn't matter who answered the phone, you all knew me (oops .... what does that say about ME?) and would help when required.

I must not forget Amy of course. She set up the whole thing and took some wonderful photographs and again, she was there if ever I needed support. Great job ALL you girls and a BIG thank you again."

"As usual you have been amazing. Thank you so much, I know you have worked very hard on this one, its genuinely appreciated and yes, I will be recommending everyone I know to you as usual."

"You’ve all been amazing, thank you so much. I won’t hesitate to recommend you to other people – thank you so much, I mean it!"

"We were very satisfied with the service offered by Applegate Properties in selling our house - which proved to be a bit of a saga.

Strong plus points are the helpfulness, friendliness and availability of staff. There was always someone answering the phone who could help and nothing was too much trouble. The firm was efficient in chasing things up and had an obvious commitment to achieving a sale. We will certainly recommend you and would not hesitate to use you again in future."

"My experience of using Applegate Properties to sell my property has been very positive. The two young ladies - Lisa and Chloe - have been exceptionally good, nothing has been too much trouble for them and they have been upbeat and positive throughout even when we seemed to be reaching a dead end at times.  My phone calls to the office were always answered promptly and messages returned etc.

I would be happy to recommend you to friends and family....and a big thanks to Lisa and Chloe!"

"I'm always delighted by your service. I'm kept informed at all times and matters are dealt with quickly with no fuss . I would definitely recommend your services to others."

"Everything was very good whilst using Applegate Properties, and I would recommend your company to anyone. I have had a very good experience with your company."

"You've been brilliant, everyone was really eager to help. Will definitely recommend you."

“I will definitely be using you again to let my property, the whole process was seamless.”

"Everything has been really good whilst using Applegate Properties, I would always recommend you to a friend and it has made everything much easier and less stressful."
 

"Everything was good for me in regards to Applegate Properties, I would definitely recommend you as you were very efficient and on top of everything! The staff are friendly and wanted the sale to go through quickly and did what they could to help with this. Very efficient and helpful!"

"We are very happy with the service you provide, you got us a tenant very quickly and sorted everything out for us. We would definitely recommend you."

"As a company you acted professional throughout and did everything you could for me, I would happily recommend Applegate Properties."

"As always the service was excellent and we would recommend you. Many thanks!"

"The service has been great, a seamless service with no issues and just the right amount of information."

From start to finish, Applegate Properties have kept us informed & have kept us updated. Even working late to inform us that the offer on our house had been accepted! I would recommend them in a heartbeat most definitely...

We had a really positive experience buying our house, being first time buyers, we were very new to procedures and how it all worked but they explained thoroughly and made it easy for us. We would definitely use them if we were ever looking to sell and will most certainly be recommending them to our friends and family. What is normally such a stressful time was made that bit easier by Applegate Properties, thanks a lot!

"I just wanted to add my congratulations to both Laura Simpson & Laura Everitt. Having read about your achievements in the July newsletter, from my point of view as a recent newbie landlord, I can second the comments made about the hard work and dedication you both have put in. It really does make a difference and is much appreciated."

"We are completely happy with the service we received from Applegate Properties. The staff are always very helpful and we would be happy to recommend you to our friends and family!"

"As a rule estate agents generally receive awful publicity and are the brunt of many sarcastic jokes such as: - An estate agent parks his brand new Porsche in front of the office to show it off to his colleagues. As he’s getting out of the car, a truck comes speeding along too close to the kerb and takes off the door before speeding off. More than a little distraught, the estate agent grabs his mobile and calls the police. Five minutes later, the police arrive. Before the policeman has a chance to ask any questions, the estate agent starts screaming hysterically: “My Porsche, my beautiful silver Porsche is ruined, it’ll simply never be the same again!” After the estate agent finally finishes his rant, the policeman shakes his head in disgust: “I can’t believe how materialistic you estate agents are,” “You lot are so focused on your possessions that you don’t notice anything else in your life.” “How can you say such a thing at a time like this?”, snaps the estate agent. The policeman replies, “Didn’t you realise that your right arm was torn off when the truck hit you.” The estate agent looks down in absolute horror………. “Oh my God!” he screams – “Where’s my Rolex?!”

However I can honestly say that everyone I spoke and dealt with at Applegate's were absolutely lovely. Not only was I looked after by extremely polite and professional personnel at all times I could sense that the tranquil atmosphere at Applegate's was created by a happy workforce. I would have no hesitation in recommending your company should the opportunity ever arise. I hope your orchard continues to flourish!"

"Thank you for everything, we have never had such as smooth house sale before!"

"Thanks for everything, I can’t believe how smoothly everything has gone, you’ve been great!"

"Dear Amy, I would just like to say thank you very much indeed for the excellent service provided by you and your team. I have been extremely impressed by the courteousness and professionalism shown by all of the employees at Applegate Properties. I have had the pleasure of dealing with the more experienced ‘Apples’ as well as the younger ‘pips’, all of whom have been fantastic."

"Everything has been fine with Applegate Properties. I appreciate that the property was an unusual one ,but the sale went through ok!  I'd recommend Applegate Properties to a friend. In fact, this is the second property you have sold on my behalf. I appreciated the help of Lisa who was always courteous and patient when answering my queries."

"I found all the interactions with your company professional and helpful; even though there was a change of personnel mid purchase, this had no negative impact. I would certainly recommend you!"

"The service has been brilliant, we would recommend using Applegate Properties to everyone!"

"We had a very professional service from Applegate Properties who went way beyond duties in getting things straightened out with the vendor and the solicitors.  I would certainly recommend  your company and would not hesitate to use you when we next need such a service. Thank you."

 

"We’ve had an excellent experience with Applegate Properties. Our property sold swiftly and everything was very professional. We were particularly pleased with your help with negotiations and the excellent advice we received. The brochure, photographs and marketing were fantastic and a really good quality. You weren’t the cheapest agent but the money was definitely well spent. Thank you!"

"In a word, Applegate Properties have been perfect!  All the staff were fab, marketed my property brilliantly & sold it in a couple of weeks. They made the process simple and efficient, kept me informed throughout and I always felt they were on my side as an agent….I couldn’t have ask for anything better! I have already recomended them to my friends, they have sold my brothers house (on the same day as mine!) I will definitely bang the Applegate Properties drum to anyone I know considering selling their property.

There was nothing negative about my experience with Applegate Properties.  Amy was great when she came to value my property. Laura did a sterling job with the photos, the property was on the market within days. It doesn’t get any better!

Thank you!"

"Everything has been great whilst purchasing through Applegate Properties. I was impressed with how well they responded to my queries and the overall service they provided."

"I have been more than happy with the service provided by Applegate Properties. I would definitely recommend them to anyone wishing to use the services of a reputable estate agent".

"Many thanks for all your hard work, the service you have provided has been first class!"

"In summary I thought your service was first rate, you always did what you said you would and then more on top. So overall i would rate your services as excellent. In terms of referring you to friends or family members, I have already referred 2 colleagues to you! Thank you once again for making my family's house move as smooth as these things can ever be."
 

"Overall I have been really impressed with the service provided by Applegate Properties. Responses to any emails, telephone calls and queries have been prompt and thorough. Everyone I have spoken to has been very friendly, understanding and extremely helpful. I would definitely use them again if looking at selling or purchasing again in the future. A lovely office too!"

"We are dealing with Lisa as we are currently purchasing a property that has been marketed through Applegate Properties. She has been extremely helpful and has gone out of her way to help us."

"I just wanted to say thank you for the excellent service that you have provided. This is the third rental house I've moved into but working with Applegate Properties has been the best experience so far. The moving process was hassle free and I was properly advised and informed at each stage."

"We have used Applegate Properties to sell our home recently and they were really excellent!"

"I'm sorry I'm taking my business away from you soon, time to move back home! Applegate Properties have been great though, cheers!"

"Everything went well using Applegate Properties, good communication and friendly support made it a positive & supportive experience. I have recomended you to our friends and family!"

"I have been extremely impressed with the help, support and enthusiasm shown by the team at Applegate Properties."

"We would like to thank Emily and Amy for the time and care they have put in over the marketing of our property, It is much appreciated!"

"Applegate Properties have a fabulous website and they have been brilliant in how they have looked after us!"

"Thank you so much for everything that you have done to help sell our property quickly, we are so pleased with everything."

"Applegate Properties have been brilliant and Ann Rimmington the lady I dealt with very efficient, reliable and made the completion date tie in with my sale which was fantastic.  I would highly recommend them in future!"

 

"I can honestly say if Ann had not done what she had done for me through this transaction I don’t know what I would have done! She has been the only person in the whole chain who has constantly updated me and please, please pass my thanks onto her. She has honestly made this stressful process so much easier, and she wasn’t even my estate agent although I am now recommending you to everyone."

"Things are moving along nicely! Thank you once again from me and the wife, it is a pleasure to work with people like yourselves who are so professional and efficient. You are helping to make a very difficult time that bit easier. It is very much appreciated."

"I thought Applegate Properties did a splendid job with the sale of my property, many thanks!"

"Everyone at Applegate Properties so far has been fantastic! Our property has been on the market only a week and we have an acceptable offer, we are really pleased we put our property on with yourselves."

"Thanks again to the team at Applegate Properties for their prompt service so far and I look forward to working with you all to market and sell my home!"

"Thankyou for the considerate way you dealt with my situation, I am very grateful."

“Thanks for your help and assistance while I've been a tenant here, your service has been excellent and in distinct contrast to the haphazard service I've already had from the new agency! I don't suppose you could be persuaded to move up to Middlesbrough and take over the management of that office?”

From day one, when Amy came to value the property, all has gone well. In fact, the idea of getting three valuations went out of the window and we agreed to Applegate Properties marketing the property within half an hour. I liked the way Amy spoke to us and she was very clear in explaining the process of selling a house (something I have not done for 30 years).

I felt I was kept informed at all stages, mainly by Ann. This aspect of your business was stressed to me in the beginning and it contributed to the decision to 'go' with yourselves. In my book, communication with clients/customers is a primary concern. Please don't lose this aspect of the business! I would gladly recommend Applegate to others should the opportunity arise. Best wishes and a Happy New Year to all!"

"Everything has been great, Applegate Properties communicate effectively and are on time, every time.  Applegate Properties have a strong sense of being a 'team' and work together very well. I would sumarise my experience with them as positive and good value for money."

"From the initial telephone call to arrange a viewing of the house, to the final completion/picking up the key stage, Applegate Properties have been most efficient and helpful. Communication has been excellent all the way through the process, particularly from Ann Rimmington, the negotiator on the sale of our house. Ann has been friendly, thorough and has made sure all the parties involved in the transaction, including various solicitors, have been informed on all matters. Even the For Sale board was removed from outside the house on completion! We wouldn't hesitate to recommend Applegate Properties to our friends and family, very impressed! Many thanks and a Happy New Year to you all!"


 

"We have been astounded from the beginning with Applegate Properties, from Amy coming to value the house at the last minute for us as we had been let down by another Estate Agent. Amy came in her own time early evening and was late for a family meal! The main person we have dealt with throughout was Ann. She has been absolutely amazing throughout. Always returned phone calls, sent text messages with updates. Calmed me down on numerous occasions when I was worrying about things. Her advice and support throughout has been way beyond expectations.

Both Laura's have been fantastic too, always trying to help if Ann wasn't in the office.

We would absolutely recommend Applegate Properties! The service & the people are astounding. We would, will, and have highly recommended them to anyone. They go over and above to make customers feel valued and important from start to finish."

 

We found using Applegate Properties to be clear, simple and straight forward. The service was very professional, we were always kept in touch with how things were progressing and found everyone very helpful and friendly. They went the extra mile and our property was sold and completed within a month!

"The staff at Applegate Properties were friendly and easy to work with. They always phoned back when requested and made us feel like they were committed to helping us through the process. Amy was very understanding to our particular needs with the initial visit and put us at ease. Ann was also very helpful.  They sold the house within a week, which was amazing as we thought it would take a lot longer."

“ Thank you for all of your help, you have been brilliant!”

"I just wanted to say thank you so much for all your help over the last 3 years, you have always been a pleasure to deal with. When we moved into our property we were relocating from Newcastle, it was difficult to arrange viewings and most estate agencies didn't seem to want to deal with us! You guys were a breath of fresh air."

"I would certainly recommend Applegate Properties!"

“We would like to just add how impressed we have been with your service, support and diligence over the past 16 months and to the owners for allowing us to use their home during are first years of settling into the area. We will miss living here!”

Everything has been great whilst using Applegate Properties. I have found them to be professional, yet friendly and personal at the same time. I would recommend them to a friend!

Amy and the team were very good at keeping in touch with myself regarding information on the sale of our property and recommending possible properties we might be interested in. The service has been great and I would happily recommend Applegate Properties to a friend!

The service has been excellent, I found the team at Applegate Properties to be highly professional, efficient and very informative.

"I have been well served by Applegate Properties, thank you, and only wish they had been my first choice. Amy put a very good brochure together at the outset, and subsequently Ann did a wonderful job in dealing with the spectacularly useless solicitors handling the chain and keeping me informed. In fact, whatever you are paying her isn't enough, she is the star of your business! I would have no hesitation in recommending you to a friend."

"Please thank Ann for me, she has been brilliant with everything!"

"As I mentioned to ‘big’ Laura yesterday, I am delighted with the service you have provided, so thank you so much!"

"We would recommend Applegate Properties to any one thinking of selling there home. We have had excellent service on our part, thanks again!"

"I just wanted to pass on our thanks for finding us a good tenant for our little studio, much appreciated as always!"

"The service has been great with Applegate and I would certainly recommend them to a friend, the experience has been fantastic!"