11th Apr, 2017
The Sales Advisor is responsible for the day to day management of properties for sale and those sold subject to contract.
This includes ensuring vendors have regular contact with proposed sales care advice (minimum every two weeks) as well as providing viewing feedback, arranging viewings, dealing with internet enquiries and ensuring all sales viewing applicants are updated on their viewing status before the end of each day.
The Sales Advisor will also be responsible for handling offers made by applicants and ensure they act within the best interest of the vendor at all times, including offering advice and recommendations. The Sales Advisor will also be responsible for following sales up and updating both vendors and applicants throughout the sales process ensuring the sales process is handled in a timely manner with solicitors.
The Sales Advisor will ensure all in house policies and procedures are adhered to including conforming to The Data Protection act, clear desk policy, HMRC AML regulations and training as well as logging and handling complaints within the designated time frame.
All Sales Advisors are also responsible for directing customers to our preferred partners where possible including obtaining solicitor quotes, removals quotes and financial services.
Sales Advisors will be expected to conduct vendor home visits where appropriate and support the valuers by taking photographs of properties and creating brochures.
All staff members are responsible for ensuring that high levels of customer service are met whilst dealing with any persons in contact with Applegate Properties.
Main Tasks of Job
In addition the post holder must meet the following competencies:
Applegate Properties is an award winning, NAEA licensed, local estate agent seeking a self-organised, professional and motivated Sales Advisor/Negotiator to join their dynamic team.
The Sales Advisor will be responsible for their own portfolio of properties and clients and be prepared to deliver an outstanding level of customer service to all who deal with Applegate Properties. The Sales Advisor will be confident in dealing with customers both face to face, on the telephone and on vendor home visits. Attention to detail, as well as strong English and grammatical skills are important within this role. Computer literacy, the ability to use new software packages with training and an understanding of Microsoft Outlook and Word are required.
Key roles will include offering advice and support to vendors at every stage of marketing and selling, dealing with solicitors and other third parties through sales progression, arranging sales viewings and providing prompt feedback, creating property adverts and following up potential new business leads in a prompt manner.
A desire to learn new processes and a passion to deliver high quality work, whilst maintaining high ethics and values is essential.
The successful candidate must hold a full UK driving license and have access to their own vehicle for business use on occasions for which an allowance is paid.
Salary negotiable dependent upon the applicant’s skills and experience.
The covering letter to your CV should demonstrate how you meet the job requirements and competencies as well as how your skills and talents will enhance the existing team to meet our values to constantly strive to maintain the very highest levels of customer service and our ambition to grow and develop the company.
Application process: Please email CV (including telephone number) along with covering letter to firstname.lastname@example.org with the subject: Property Sales Advisor.
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