Lettings Advisor

Lettings Advisor

15th Jan, 2019

How we work:

We genuinely care about the people we work with. Whether you’re a client, a supplier, a contractor or one of the team, we enjoy making positive relationships with everyone who comes through our door.

At Applegate, we believe that letting your house should be a great experience. That’s why we put so much emphasis on the customer experience and rely on our reputation to generate new business. 

We hold an ARLA license and strive for excellence in everything we do. We combine a warm approach with proactive methods and constant innovation to create a fantastic place to work that achieves excellent outcomes.

What you’ll do:

As Lettings advisor, you’ll own the management of properties for let and those already existing and under our management.

You’ll own the relationship with our landlords

You’ll hand-hold our landlords throughout the letting process, building trust and offering advice and recommendations. You’ll ensure that landlords are regularly updated on progress and provide constructive viewing feedback.

You’ll manage our rental properties

From beginning to end, you’ll be responsible for our letting process. You’ll arrange viewings, deal with internet enquiries, conduct property visits and support to the Valuers.

You’ll handle applications, follow up lets, and keep both landlord and applicants updated throughout the let process.

You’ll work with potential applicants

You’ll provide a professional service to everyone we work with and ensure that all viewing applicants are updated on their viewing status before the end of each day.

You’ll negotiate

You’ll negotiate applications made on properties, ensuring the best price and applicant is always obtained for the landlord.

You’ll love our processes

You’ll follow our tried and tested in- house policies and procedures with attention to detail and consistency, to make sure we uphold our high levels of service.

You’ll help grow our business

We work as one team, growing our business together. You’ll help to upsell our services where possible.

You’ll uphold our reputation

All our team members are responsible for ensuring that high levels of customer service are met when dealing with any persons in contact with Applegate Properties and that we continue to build our excellent reputation.

What you’ll get

  • A fantastic work culture - we’re only as good as the people we work with and we take our work culture seriously. We treat everyone as adults, have an atmosphere of trust and respect, and enjoy working as one team.
  • A fantastic, relaxed, unique office space
  • 20 days holiday, including mid-week days off as alternate Saturdays are part of the role
  • Team events and nights out
  • Ongoing training and personal development
  • Employer contributed pension scheme.
  • Attractive commission scheme

Who we’re looking for

You will…..

Genuinely care

You’ll love to make a difference and always do the right thing by our customers. You’ll act with integrity, honesty and openness. You’ll have a warm approach, build authentic relationships and proactively communicate both verbally and in writing to keep our customers up to date on all progress.

 

Work as One

You’ll be a great team player, supporting your team mates, collaborating harmoniously and always taking the time to help. You’ll communicate openly, work towards team goals and celebrate each other’s success.

 

Oh, and you’ll enjoy having fun along the way!
 

Make it happen

You’ll embrace responsibility and take ownership for your workload. You’ll be proactive and tenacious, finding solutions to problems and focussing on outcomes.

 

Love our process

You’ll have great attention to detail and enjoy following processes. You’ll understand the importance of consistency and be meticulous in your approach. 


Strive for excellence

You’ll be committed to continuous improvement, innovation and achieving better results. You’ll enjoy increasing your knowledge and understanding and always aim for excellence.

 

Your qualifications

  • Educated to GCSE standard, or equivalent in English and Maths, Grade C or above
  • Computer literacy, the ability to use new software packages with training and an understanding of Microsoft Outlook and Word.
  • Hold a full UK driving license and have access to their own vehicle for business use on occasions for which an allowance is paid.
  • Strong English and grammatical skills.

Salary negotiable dependent upon the applicant’s skills and experience.

Previous applicants need not appy.

Please send your CV with a covering letter to demonstrate how you meet the job requirements and competencies, as well as how your skills and talents will enhance our team.

Application process: Please email CV (including telephone number) along with covering letter to emma@applegateproperties.co.uk with the subject: Property Lettings Advisor.

View all posts by Rebecca Stead


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