15th Jan, 2019
How we work
We genuinely care about the people we work with. Whether you’re a client, a supplier, a contractor or one of the team, we enjoy making positive relationships with everyone who comes through our door.
At Applegate, we believe that selling your house should be a great experience. That’s why we put so much emphasis on the customer experience and rely on our reputation to generate new business.
We hold an NAEA license and strive for excellence in everything we do. We combine a warm approach with proactive methods and constant innovation to create a fantastic place to work that achieves excellent outcomes.
What you’ll do
You’ll deliver results. As Senior Sales Advisor you will Lead, Manage and be Accountable for delivering to plan the annual Sales Departments financial targets. This includes maximised revenue through upselling our full range of services. You will also own the management of properties for sale and those sold subject to contract.
You’ll own the relationship with our vendors
You’ll hand-hold our vendors throughout the sales process, building trust and offering advice and recommendations. You’ll ensure that vendors are regularly updated on progress and provide constructive viewing feedback.
You’ll manage our sales
From beginning to end, you’ll be responsible for our sales process. You’ll arrange viewings, deal with internet enquiries, conduct vendor home visits and support to the Valuers.
You’ll handle offers, follow up sales, and keep both vendors and applicants updated throughout the sales process. You’ll also build relationships with solicitors to ensure that the sales process is handled in a timely manner.
You’ll work with potential applicants
You’ll provide a professional service to everyone we work with and ensure that all sales viewing applicants are updated on their viewing status before the end of each day.
You’ll negotiate offers made on properties, ensuring the best price and purchaser is always obtained for the vendor. You’ll also qualify purchasers and check full chain details before instructing any sale
You’ll love our processes
You’ll follow our tried and tested in- house policies and procedures with attention to detail and consistency, to make sure we uphold our high levels of service.
You’ll help grow our business
We work as one team, growing our business together. You’ll help to upsell our services where possible, including obtaining solicitor quotes, removals quotes and financial services.
You’ll uphold our reputation
All our team members are responsible for ensuring that high levels of customer service are met when dealing with any persons in contact with Applegate Properties and that we continue to build our excellent reputation.
What you’ll get
Who we’re looking for
You’ll love to make a difference and always do the right thing by our customers. You’ll act with integrity, honesty and openness. You’ll have a warm approach, build authentic relationships and proactively communicate both verbally and in writing to keep our customers up to date on all progress.
Work as One
You’ll be a great team player, supporting your team mates, collaborating harmoniously and always taking the time to help. You’ll communicate openly, work towards team goals and celebrate each other’s success.
You’ll lead by example and manage your team in line with our company values and carry out regular reviews, offering support and development training where required in order to meet customer service and sales targets as well as making significant contribution to the existing positive working environment.
Oh, and you’ll enjoy having fun along the way!
Make it happen
You’ll deliver results, embrace responsibility and take ownership for your departments targets and workload. You’ll be proactive and tenacious, finding solutions to problems and focussing on results and outcomes.
You’ll manage and produce updates and reports for Line Managers and the Managing Director and strive to meet in house procedures and targets daily.
Love our process
You’ll have great attention to detail and enjoy following processes. You’ll understand the importance of consistency and be meticulous in your approach.
Strive for excellence
You’ll be committed to continuous improvement, innovation and achieving better results. You’ll enjoy increasing your knowledge and understanding and always aim for excellence.
Salary negotiable dependent upon the applicant’s skills and experience.
Previous applicants need not apply.
Please send your CV with a covering letter to demonstrate how you meet the job requirements and competencies, as well as how your skills and talents will enhance our team.
Application process: Please email CV (including telephone number) along with covering letter to email@example.com with the subject: Senior Sales Advisor.
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