The Applegate team was delighted to be crowned in The British Property Lettings Award for Holmfirth in recognition of our outstanding levels of customer service.
These accolades have become well-known as one of the most inclusive estate agency celebrations in residential property and aim to acknowledge the ‘best of the best’ within the industry.
The British Property Awards team performs mystery shops with every entrant, marking them against a set of 25 criteria to receive an authentic overview of customer service levels.
As a result of our golden win, Applegate Properties has now been shortlisted for a number of national awards, which will be announced very soon!
Robert McLean from The British Property Awards noted “If an agent has been attributed with one of our awards, it is simply down to the fantastic customer service levels that they have demonstrated across a prolonged period of time. Winning agents should be proud that their customer service levels provide a benchmark for their local, regional and national competition.”
Despite being unable to attend a conventional and glitzy awards ceremony this year, Amy Wray, our managing director said “We are absolutely thrilled to have been awarded gold. It’s testament to the team’s hard work and it’s amazing to know that our continued efforts – to maintain high levels of service throughout the pandemic – have been recognised with this prestigious win!”